Returns & Exchanges
At Intimate Rose, we want you to feel confident and comfortable in every piece you purchase. If you are not completely satisfied with your order, we offer a 30-day window for returns and exchanges on all eligible unworn items with original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all hygiene liners and brand tags remain intact to qualify for a refund.
- 3.Attach the Label
Download and print the prepaid shipping label provided through our portal and affix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier; you will receive a notification and your refund or exchange once our quality team inspects the items.
