Frequently Asked Questions
Everything you need to know about your Intimate Rose experience.
How do I determine the right size for my order?
We provide a comprehensive size guide on each product page. We recommend taking your measurements for bust, waist, and hips to ensure the perfect fit for our delicate fabrics.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days within the continental US. International shipping times vary by location but generally arrive within 10-15 business days.
What is your return policy for intimate apparel?
For hygiene reasons, we only accept returns on items that are unworn, unwashed, and have all original tags and hygiene seals intact within 30 days of purchase.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
How should I care for my Intimate Rose garments?
To maintain the quality of our lace and silk, we recommend hand washing in cold water with a gentle detergent and laying flat to dry.
Do you offer discreet packaging?
Yes, all orders are shipped in plain, unmarked mailers or boxes to ensure your privacy from doorstep to delivery.